How can we help?
Have a question about a product, your order, delivery, or a return? Contact My Pet Stuff and let us know how we can assist.
Email: russell.dolman@btinternet.com
Postal correspondence:
My Pet Stuff
62 Station Road
Warrington
WA5 2NZ
United Kingdom
Order enquiries
Please include your order number, the name or email address used at checkout, and a short description of your enquiry. For a damaged or incorrect item, photographs of the item and packaging can help us investigate. Do not send full payment card details, passwords, or other sensitive credentials.
Returns and cancellations
Contact us to request a cancellation or to obtain return instructions. Do not send a parcel to the correspondence address without checking the return destination first. This does not affect your statutory cancellation or return rights.
Privacy enquiries
You can use the same email address to ask about our use of your personal information or to request assistance with your data protection rights.